Faqs


How much does a website cost?


Our website build service starts from £499 for a simple site with one years support and hosting. The price varies from there depending on complexity and function.

This is my first professional website - how does the whole process work?


- The design process begins with a consultation with our designer.
- We then begin designing the main homepage, making as many amendments as needed until your are 100% happy with the overall look and function.
- The rest of the website pages are then designed. We’ll help you develop your content: all the text, images and interactive elements such as contact forms.
- Once the full website design is finished we create the code for the website, including the custom content management system (CMS).
- The next stage involves you checking all the content is correct, whilst we test all the technical, design and accessibility elements prior to launch. This is called the beta testing stage.
- Following the beta stage, the website is then ready to go online and will be uploaded to your host server. Your site is now live and able to be viewed by anyone on the internet.

How much input do I have in the process of designing my site?


The key to creating a great site is to get a good design brief from you, which is why we take the time to fully understand your requirements. We also keep you updated at each stage, making any adjustments as needed. You also get to sign-off on the final design before it goes through the coding and launch phase.

How long does it take to build a modern website?


Our standard web design packages take between 2-3 weeks to build, while a more complex project like an e-commerce website takes 3-6 weeks to build.

What do you need from me to get started?


We give you a simple design brief to fill out. If you have a logo, text content and photos for your website, that is great. Professionally written copy and photos help make a website more engaging, so we offer a professional copy writing service if needed. We can also help you source stock images. We also offer a professional branding service if you need a logo design for your business.

Can you help me source photos for my website?


Yes, we can help you source stock photos from our library and other online sources.

Do you register the website domain name?


Yes, all our web design packages include registration and setup of a domain name for your business. However if you prefer to register the domain yourself we can then easily integrate it with one of our web hosting packages.

What is web hosting?


Web hosting is the place where your website is stored on one of the “web” of computers that make up the internet. Web hosting makes your website available to any computer connected to the internet. In order to publish a website online you need web hosting.

How much does web hosting cost?


We offer 12 month’s free web hosting with all our web design packages. Thereafter the cost of hosting starts from £99 +VAT per year, depending on the specification of the website and the size of the hosting needed to run it.

Are there any extra costs of running a website?


The two continuing costs of having a website are the domain name and the hosting. Domain names cost around £10 a year. As part of one of our website design packages, there is one year of free hosting included.

How will I manage the website content after it goes live?


You can easily manage the website content using the custom content management system that Woolly Rhino builds for you. It is very simple to use and we have user guides for all the features. You can also contact us if you get stuck.

What is CMS?


Websites with a Content Management System (CMS) are ideal for managing and promoting your business. They feature an easy to use interface enabling you to update the text and images of any of your website pages, or even create new pages. We can offer a variety of solutions to provide a trusted and scalable solution, giving you the flexibility to grow your website in line with your business needs.

Will my website be easy to view on all devices, especially mobile?


Yes, all our websites are fully responsive, which means they adjust to different screen sizes and are easily viewable on all devices including mobile, tablet and desktop computers.

What about dedicated email accounts?


Yes, as part of the service we offer professional email accounts that work seamlessly with your domain name.

What is Google Analytics?


Google Analytics is a service offered by Google that generates detailed statistics and reports about the number of people visiting your website. We include Google Analytics with all our web design packages so you can easily track the amount of traffic on your new site.

Will the website be Search Engine Friendly?


Yes, all our websites follow Google’s best practises, enabling them to be easily found by Google’s search engines.

How does the payment process work?


The project starts with a 35% deposit. The remaining 65% is paid once you are totally happy with the final website build and it’s ready to go live.

Do I own the website?


Yes, every bit of the website we build for you is 100% owned by you. Most of our clients stay with us for the life of the website. However, if for any reason you decide you would like to take your website to another hosting service we will be happy to assist you in making the transition as effortless as possible.

Will you provide a full copy of my site if requested?


Yes of course, you own everything that Woolly Rhino creates for you. If requested we will provide a one-time full backup of the website.

What after sales support do you provide?


As part of our web hosting packages, we offer full on-going support, designed to help maintain and update elements of your site as needed.
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